Payment Policy

This Payment Policy explains the payment methods we accept at Prime Boutique, how transactions are processed and secured, how prices and taxes are calculated, and how refunds and cancellations are handled. By placing an order with us, you confirm that you have read and agree to this policy.

Last updated: July 2026

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1. Overview

We want your checkout to be simple, transparent, and secure. Payment is required in full at the time of purchase, and every transaction is processed securely through a trusted payment gateway. The sections below explain exactly how your payment is handled, protected, and confirmed — including the encryption and PCI-DSS safeguards detailed in Section 4.

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2. Accepted Payment Methods

We accept the following payment methods. The options available to you are always displayed at checkout:

All payments are processed securely through our payment provider. Available payment options may vary slightly depending on your device and region.

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3. Payment Currency

• All prices on our website are listed and charged in United States Dollars (USD $).
• If your card or account uses a different currency, any conversion is performed by your bank or payment provider at their own exchange rate.
• We are not responsible for any currency-conversion fees, foreign-transaction fees, or other charges applied by your bank or payment provider.

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4. Payment Processing

4.1 Secure Payment Processing

• Encryption: Your data is protected in transit with industry-standard SSL (Secure Socket Layer) encryption — look for the padlock icon in your browser’s address bar.
• PCI Compliance: All transactions are handled by PCI-DSS compliant payment processors.
• Card Data: Prime Boutique does not store or have access to your full credit or debit card number on our servers.

4.2 Payment Authorization

• By submitting an order, you authorize us to charge the full order amount, including applicable taxes and shipping fees, to your selected payment method.
• Payment is captured at the time your order is placed or confirmed.
• If your payment is declined or cannot be processed, your order will not be confirmed and you will not be charged.
• You confirm that the payment details you provide are true and complete, that you are authorized to use the payment method, and that you will pay the posted price including all applicable taxes.

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5. Pricing & Order Total

5.1 Product Pricing

• All prices are clearly displayed on the product page in USD and may change without prior notice.
• The price charged is the price in effect when your order is placed, as shown in your order-confirmation email.
• We reserve the right to correct any pricing errors at any time, including after an order has been submitted.

5.2 Order Total

Your final total shown at checkout — before you confirm payment — includes:

5.3 Sales Tax

Sales tax is calculated based on your shipping address and the applicable state and local tax rates, so the amount may vary by delivery location.

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6. Order Verification

• We may run additional verification on orders that appear unusual, high-value, or high-risk.
• Such orders may be briefly held pending verification, which can add to processing time.
• If verification fails or suspicious activity is detected, we may cancel the order; any authorized charge is then released back to your account.
• We will notify you by email if there is any issue with your order or payment.

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7. Payment Security

7.1 Fraud Prevention

• All orders are screened for potentially fraudulent activity.
• We may request additional information to verify your identity before processing an order.
• If we cannot verify your identity, we may cancel the order and issue a full refund.

7.2 Data Protection

• We never store your full card number on our servers, and we do not sell or trade your payment information.
• Your information is handled in line with our Privacy Policy.

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8. Failed or Declined Payments

If your payment fails, please double-check your details and try again. Common reasons include:

• Insufficient funds
• Incorrect card number, expiration date, or CVV
• An expired card
• Your card issuer declining the transaction
• A billing-address mismatch with your card issuer’s records
• A daily or per-transaction limit being reached

If the problem continues, try a different payment method, contact your bank, or reach us at [email protected] for help.

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9. Billing Information

• Your billing address should match the address on file with your card issuer or payment provider.
• We may verify your billing address with your provider as part of fraud prevention.
• If the billing details do not match, your order may be delayed or cancelled — please make sure your billing and shipping information is accurate before you order.

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10. Refunds

• Approved refunds are issued to your original payment method within within 5 business days after we receive the returned item after we process them.
• Eligible returns are accepted within our 30 days window, and we charge no restocking fees.
• For full details on eligibility and how to start a return, see our Return & Refund Policy.

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11. Order Cancellation

• You may request to cancel an order within 5 business days, provided it has not yet been processed for shipment.
• Once an order has shipped, it can no longer be cancelled — you can return it instead once it arrives.
• Full details are in our Cancellation Policy.

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12. Contact Us

If you have any questions about your payment or a recent transaction, please contact us: